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Berlin to go, english edition 1/2015

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DISCUSSION HUB OF MOBILITY Berlin to go spoke with Dr. André Zeug, CEO of DB Station&Service AG, about the train stations of the future The Berlin Südkreuz train station is not only one of the largest train stations in the capital, it is also the most modern. The train station of the future will be a hub for sustainable mobility solutions. In an interview with Berlin to go, Dr. André Zeug spoke about the train station’s unique potential, the innovative navigation systems in use in the train station as well as smart city mobility concepts. Mr. Zeug, you have spent your career getting people from point A to B. What do you find so fascinating about that? Dr. André Zeug (AZ): It has to do with mobility – and how it is changing. Social trends such as urbanization, digitization and demographic change affect our daily routines, including how we get from point A to B, which in turn also affect the demands on transport and infrastructure operations. In the old days a train station was primarily a gateway to the rail system. Today, train stations are becoming networked mobility hubs. Operating and further refining our 5,400 train stations is an exciting and challenging task. Train stations are turning into mobility hubs, especially in urban areas such as Berlin. What are customers demanding nowadays? AZ: Travelers want a smart and convenient link between different modes of transport. Nowadays when they arrive at a train station, they expect more than traditional urban public transport and a taxi stand. The mobility chain has expanded to include things like car and bike sharing, for instance. Train stations are even increasingly used as ride sharing hubs where travelers meet to carpool. Many travelers use their smartphones to plan their route, so train stations need their own wireless networks. We provide that at more than 125 train stations, with the first half-hour available free of charge. Due to demographic changes, there’s also a demand for barrier-free travel. In Berlin, 94 percent of train stations have been retrofitted to provide wheelchair access. In the last couple of years you have modernized several train stations, among which Berlin Südkreuz sticks out as an example for sustainable, holistic development concepts in the urban space. What makes this location so special? AZ: The Südkreuz train station is one of the largest long-distance train stations in Berlin. It is a very special station for us, because it’s where we work with specialist partners to test a variety of innovations. The “Südkreuz Intelligent Mobility Station” project, one of thirty projects in the Berlin-Brandenburg international electromobility showcase funded by the federal government as part of the national electromobility platform, comprises several major projects. In addition, we opened our first self-operated long-distance bus station at Südkreuz in early 2014. It’s also where the first electronic train car position indicator went into operation, which gives passengers and visitors real-time information about how cars are arranged as photo: DB Station&Service AG/Christian Bedeschinski 14 BERLIN TO GO

DISCUSSION photo: DB Station&Service AG/Philipp von Recklinghasen/lux-fotografen.de well as on relevant construction sites and delays. In the S-Bahn hall, mobility monitors show, for instance, the current departure times of long-distance buses and the locations of bike and car sharing services. Other projects include, for example, a solar power generator that rotates so that it is always facing the sun as well as a BVG e-bus with an inductive charging station. We see the Südkreuz station of the future as a public platform where we can invite other specialist partners to test customer-relevant innovations. Do you believe the public will embrace these services? What’s user response been like? And speaking of navigation, in the future people will use their smartphones to get to their trains. What other services will you be providing customers? AZ: The new services, some of which are currently being tested, include a long-distance bus station, an electronic train car position indicator and the e-Flinkster parking spot, all of which have been well received. The ride sharing station, a meeting point for travelers, is also being used regularly. An indoor navigation system is currently still in development. Soon we expect to be offering visitors an exhibition in the station that will provide information about the many projects going on at the Südkreuz station. The train station of tomorrow networks electromobility in a variety of ways. The micro smart grid even makes it possible to provide optimal control over power generation and consumption. Will you be able to implement this concept everywhere, or will it be limited to just a few trend-setting stations like Südkreuz? AZ: The Südkreuz station plays a unique role because it is where innovations for existing train stations are tested for the first time. An innovative idea for the construction of new train stations is the so-called “green station,” which operates on carbon neutral basis. The prototype, Europe’s first CO2-free train station, went into operation in Horrem in the state of North Rhine-Westphalia in 2014. The second green station is being built in Wittenberg. For several years now you’ve also been investing in smaller and medium-sized train stations. How can sustainable smart city solutions be developed there as well? AZ: Even small train stations are increasingly developing into mobility hubs that link together different modes of transportation. This could lead to an increased use of regional and city buses or ride sharing services, for instance. We are working closely together with the states, cities and communities to encourage this development. Stations must now be quickly and easily accessible so that rail travel remains attractive. In order to provide people in rural areas with access to the rail system, we launched the so-called station offensive and tested thousands of potential sites for new stops. As a first step, we are working hand in hand with the Free State to build 20 new stations for regional transport in Bavaria. What goals have you set for your company this year and what challenges will you and DB Station&Service AG have to face in the coming years? AZ: Our focus has always been on travelers and visitors. To make sure they have a comfortable stay, we will use the opportunities of digitization, this year for instance in facility management. We are equipping elevators, escalators and emergency lighting so that they can self-report problems and resume operation more quickly. In order to meet changing customer needs, we are also building on partnerships with startups, for instance. Just this past April we held our second pitch event entitled “Next Station” on the topic of shopping in the station of the future. The two winning teams tested their ideas in June at a pop-up store at Berlin’s Hauptbahnhof and can also make use of a co-working space at Jannowitzbrücke free of charge. Do you try to envision the Berlin of 2030? What will the city look like? How will personal mobility be different? AZ: In 2030, even more people will live in urban conurbations than today. Mobility will probably be even more flexible – everyone will only use what they need at the moment. Electromobility will be fully integrated. Cars will be recharged at charging stations located at train stations, for example. Train stations will generate renewable electricity on-site. Probably the first autonomous cars will also stop at train stations by then. I think people will continue to use train stations to leave, to arrive, to shop and as a place to meet. Thank you for the interview. Interview Gabriele Schulte-Kemper Dr. André Zeug has been CEO of DB Station&Service since 2008. BERLIN TO GO 15

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